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Train your Consulting Team | |||
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Cindy Tonkin has consulted for more than 20 years. Her clients in this area include these long programs
And programs running for less than a year with St George Bank, SAP, SGI, PMSC, Morgan and Banks, Colonial Superannuation project managers and IBM Learning. You can buy Cindy's services as a trainer or as a small group or individual coach for consultants in need of professional development. Her three key training programs centre on the “softer” skills of consulting, including:
Or customised programs based on your needs. Call Cindy now on +61 412 135 426 to talk more about your particular needs. Or email her directly. |
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| Managing Clever Teams | ||||
Just for Fun: Try this link giving the script and video from an EDS advertisement about herding cats. Interesting Reading on Managing Clevers: Clever: leading your smartest, most creative people |
It has been said that managing consultants is like herding cats. Managing teams of clever people is tough. Teaching them to manage others presents even more challenges. Cindy has designed a program training clever data analysts to manage their staff, their customers and perhaps more importantly, their BOSSES more effectively. Not only did the participants enjoy the program, the internal measures of customer service and team satisfaction improved. Bosses found they were happier too. If you're keen to understand how, please just call Cindy now on +61 412 135 426, or email. |
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Saying No Nicely: Managing Expectations for Internal Consultants Internal have a difficult time of it: they can be perceived as an endless slave-like resource, at the beck and call of their internal customers. When your internal consultancy has limited resources and clear strategic objectives to meet, it can be difficult for the people on the ground to please everyone. Saying no nicely was developed for a 20 person internal consultancy to give them ways to manage the client's expectations and make the client feel good about it. It's making no sound like a yes, making clients feel heard, but still achieving strategic objectives. If you're keen to understand how, please just call Cindy now on +61 412 135 426, or email. |
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Telling Stories to Make Change Sometimes you just want something light with a clear point to it. Telling stories to make change was developed to answer a "what do we do for our offsite" for consulting teams. It combines techniques like story-telling and improvisation games to achieve your goals for your team: bonding, strategic goal setting, cultural awareness, you name it. Customised with you to make sure you get what you need. If you're keen to understand how, please just call Cindy now on +61 412 135 426, or email. |
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Have a particular consulting challenge with your team?
Call Cindy and we'll work together to create ways you can tackle it. Solutions may be training, coaching or even systems based. Here is a list of skills for consultants Cindy has compiled over more than 20 years which may help you pinpoint what you want. Please call Cindy now on +61 412 135 426, or email. |
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