Article library

This is a selection of published articles, book extracts and online articles on a range of topics.

Sign up now and we'll send you an email letting you know when we add to the collection.

You may also be interested in checking out Cindy's regular ezine. follow the link to see some samples.

The articles fall into these categories:

• Managing yourself
• Dealing more effectively with clients and colleagues
• Managing and promoting your business

If what you want isn't here, please feel free to suggest an article.

Managing Yourself

• NEW Shift Perspectives - create workplace peace - published in Leadership Excellence
• BPR your life! - making more with less at work
• Success breeds success - and how to keep it that way
• When part of you wants to kill the client! - what to do
• Get out of work on time! - published in Law Practice Management
• Stop procrastinating about procrastinating!
• The presuppositions of NLP (Neuro-Linguistic Programming)
• The secret of every great speller

Dealing more effectively with clients and colleagues

• I got empathy - now what?
• Saying what you can't say - using negative commands
• Managing Difficult staff
• Performance Management
• Rewarding and recognising
• Giving feedback people hear
• Hypnotic selling techniques
• Helping clients deal with change
• Let me give you the big picture - with the i's dotted and the t's crossed - Dealing with detail people - published in Executive Excellence September 2004
• Meeting new clients and dealing with tricky ones...Building rapport with your client
• Working with your client's way of thinking to make life easier: Helping your clients make faster decisions and Sell and manage clients using their own decision making strategies
• When you've answered their question a hundred times, but they ask it again...What to do
• Getting recognised, appreciated and promoted - published in Executive Excellence March 2003

Managing and promoting your business

• Getting more and better clients
• Cindy Tonkin's 10 commandments for novice consultants
• Introduction to the ability myth (extracted from Consulting Mastery)
• Getting the client briefing process right
• Basic flowcharting for process analysis

We're adding more all the time. Please sign up for an e-zine which will tell you when we add more articles.

If what you want isn't here, please feel free to suggest an article.

Newest articles

Create some workplace peace - shift perspectives (published in Leadership Excellence Nov 07)

What to do when you get what's happening, but they don't seem to realise it. I got empathy, now what?

Saying what you can't say - using negative commands

Get strategic about your workday - BPR your life

Tips on performance management on rewarding and recognising people, and dealing with difficult staff

How to make every day a good day - recover from a knock back, keep your mood high!

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